“Terri Nakasone was our point of contact when my mom was transitioning out of hospice care where we wanted to place her into a private care home environment. Through every step of the way, Terri was a great resource in terms of our preferences and coordinating all of the different parts which went on behind the scenes. She came to the rescue again when we needed to make a change to a foster care home. Without this valuable resource (including having Terri as our contact), I wouldn't have known where to start. Thank you (Terri and all the great people at Kupuna Care Connection) for this very valuable service.”

“We were in a time crunch to find a home care option. Joee gave us immediate and thorough attention with compassion and understanding of how difficult this process can be. We are blessed to have been introduced to Kupuna Care and very thankful to have found such a great fit so quickly.”

“We had to find a place to place my dad for hospice care and Flo was the answer!!! Loved working with Flo. she was very caring and informative. She gave us options of different care homes and even offer to come and see the care homes with us. Flo gave us good advice on what to look for in a care home and what she would do if it was her parents. We were able to place my dad within a day at a wonderful group home. We could tell she was serving us from her heart and wanted the best placement for my dad. We highly recommend Kupuna because they care!!!!”

“As a member also in the geriatric health care industry, I have been able to work with Kupuna Care Connection. The staff at KCC has always conducted themselves in such professional and compassionate manner that allows me to remain in patient communication of care with real time results. They really are true to their mission with a goal in mind to support educate family members in the care of their elderly loved ones. There have been occasions where I have seen them go above and beyond for families to provide the best on-island options for senior care. They work with families, referrals and provide informative third party resources if needed. The staff is friendly and available by email and phone. They travel which makes services and timely setup easy and more personable. Mahalo KCC for continued hardwork and dedication to the kupuna and their families!”

“I recently used Kupuna Care, who have been a total god-send in my search for a new caregiver to take in my dad. I had no idea where to find a qualified caregiver, and had tried several other routes that came to dead-ends. But Kupuna Care, including Flo and Samatha, came to my rescue! Their service was beyond spectacular, enabling us to move my dad in about one week from the start of the search with no difficulty to a wonderful caregiver and his home.

They listened to and met my family's needs in every way. They went beyond the call of duty by matching my family's preferences with possible caregivers, making arrangements for visits to assess my dad, talking with the case management company, negotiating rates, and so on. Every caregiver that they sent was well qualified and thoroughly vetted. We had an abundance of choices and had difficulty deciding who to go with since they were all so good.

I cannot recommend Kupuna Care more highly. They are kind, thoughtful, compassionate, thoroughly professional, follow up on all details and commitments, fast and responsive, very patient/customer centered, and advocated for my family with all parties.

They fill a real gap in services. I was at a loss about what to do, and they quickly located an appropriate home in the right location at the right price. They work from a deep well of goodness, competency, and love, for which I will be always grateful. I would use them again in a heartbeat.”

“I am forever thankful to have found and received Kupuna Care's assistance. Flo was an absolute blessing. Her caring, attentive support was immeasurable as I grappled with the difficult decision to find a 24/7 facility for my husband. I am so grateful for her comforting professionalism and assistance in referring me to places considering our budget that met my husband's needs (including a vegetarian diet). Her knowledge of the facilities and staff at the various locations was extremely helpful, e.g., certain locations were not licensed for the kind of care my husband required despite what they may have said to me. I was not aware a company like Kupuna Care existed and feel so thankful that I stumbled upon them when it was on a list of companies as I searched online for home care assistance to allow me time to look for a care facility for my husband and provide me some caregiving relief. The home care business they referred me to called me that day (it was Sunday), set up an appointment to talk to me in-person the next day and two days later had caregivers report to my home (seven days a week, 8 hours a day). Going through this process was made tremendously easier because of the caring support I received from Flo. I highly recommend Kupuna Care for anyone looking for home care or a care facility.”

“If there was an option to select 10 stars or more, I would undoubtedly choose the highest of ratings for Flo and Kupuna Care Connection. Twice now, last November and two weeks ago I needed urgent placement for my 80 year old mom. And two times in a row Flo found the perfect care home and caregiver for mom. Flo's calming tone and easy manner when talking to her on the phone took what could have been a very stressful time and turned it into one of ease. I call her "my angel", (which she shyly downplays...), but if anyone is ever in the position to have a Kupuna needing placement, I'd bet my life KCC and Flo will come through! I'm so appreciative and thankful I found them as my one and only placement agency!”